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Apple Pay and e-wallets provide fast transactions, while bank card deposits are also available. If you have any questions or difficulties while playing, you can contact the support service operators. For example, if you make a deposit of $5 and use the promo code JBONUS, the user will receive 25 free spins on the Pink Elephants slot. The same combination opens up access to 20 free spins for depositing from $10. A procode is also available for high rollers – 200% with a deposit of $200 or more. When the promo code is entered, access to the special offer opens.
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You do not participate in the review of the complaint and cannot present arguments after the application/complaint has been filed. The casino operator makes all decisions independently and based on information received from the technical department. This information is available when you log in to the service. A special search field facilitates the selection of a desired game. Support service operators communicate in different languages, including English, Russian and many others. The minimum deposit depends on the method of replenishment and ranges from 1 to 5 USD.
The first two deposits are wagered 25x while the next three are subjected to a 20x wagering requirement. Activate your bonuses within 70 days to claim your winnings and start playing. Most of these offers involve wagering requirements of 30 times the sum amount of your bonus and deposit. The only exceptions to this rule are the 200 and 150 percent first deposit bonuses which have wagering of 25 times. New players at the casino stand a chance to benefit with bonuses for the first five deposits made.
We had engaged in a conversation with the player and the casino to better understand the issue. After a thorough review of the case and discussions with the casino, it had been determined that the player’s bonus funds were confiscated in error. The casino had restored the bonus funds to the player’s account. We had kept the complaint open and continued to mediate between the player and the casino. After a while, the player confirmed that he had received the funds.
Your welcome bonus cannot be withdrawn until you have met the wagering requirements. The welcome bonus has a wagering requirement of 25x for deposits of $/£/€20 up to $/£/€499. If you deposit $/£/€500 or more, there is a 30x wagering requirement. Punters can enjoy a wide variety of slot machines and other games while they are out and about thanks to the mobile-optimised Joy Casino website.
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As soon as the check is complete, you’ll receive a notification via email and text message. Sometimes, Joy Casino might ask a player to confirm their residence address. In that case, you should send any document that displays your personal data and your living address.
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